Contact and Terms
AS Linnamäe Lihatööstus
VAT registration No. EE100398201
Bank: Danske Bank A/S Estonia branch
Bank account: EE853300333472980001
Terms and Conditions for the Sale of Goods
Shopping at WildJerkyShop.com is a fast and secure process. When you have found a product that you wish to buy, just click on the basket icon to add it to your shopping bag. The quantity of products that you have selected will be displayed at the top right of the screen throughout your shopping session. Should you wish to amend your selection, simply click on the basket icon to review your purchases and their total value. Once you have finished shopping, click on "PAY NOW" icon to complete your purchase.
Once you have successfully placed an order you will be sent an email confirming, among other things, receipt and the details of your order. Your order represents an offer by you to purchase goods from us. Please check the confirmation email and notify us immediately of any errors by emailing firstname.lastname@example.org A follow-up email will then be sent once the goods have been dispatched to you, and it is only at this point in time that we accept your offer, are bound to fulfil it and a contract is formed.
If an item you have requested is temporarily out of stock it will not be included in your order, you will not be charged for it, but we will notify you by email as soon as it becomes available.
The charge for delivery and packing for all orders sent to locations in the EU are included in product price if the order value is bigger then 39 euros. Additional delivery charge of 10 euros will be applied to orders with value less then 39 euros.
We aim to dispatch all items within 1 days of accepting your order, but customers should allow up to 7 days for purchases to arrive. Please note that delivery estimates are not guaranteed. You will be notified by email once your goods have been dispatched from the WildJerkyShop.com. All orders will be sent by recorded delivery in the EU and will therefore require a signature upon receipt. We are happy to send items as gifts but, to avoid confusion, please forewarn the recipient that a parcel is on the way.
Please note that if you are ordering goods for delivery overseas you may be subject to import duties and taxes. Such taxes will be payable when the goods reach their destination. The liability for payment of such customs duties rests solely with you and WildJerkyShop.com has no control or liability for them.
The majority of orders are sent out using Omniva Ltd recorded delivery service and customers can expect delivery within three to five working days.
Parcels will require a signature from a person at the delivery address, so please ensure you have the package delivered to an address where someone will be present to receive it in order to avoid any disappointment. If no-one is present, courier should leave a calling card and take the package to the nearest depot to your address. Courier then hold the package for two week only, before returning it to the WildJerkyShop.com.
In order to receive your order in time for Christmas please place your order before 5th of December.
All purchases are currently subject to a VAT charge of 20%. The prices on our site are inclusive of VAT. Overseas customers may find their orders are subject to import duties and taxes, which may be levied once a delivery reaches its destination country. The WildJerkyShop.com has no control over additional customs charges. These charges are to be paid by the customer.
All prices are quoted in euros and are inclusive of Estonian Value Added Tax. If the price quoted on the website is incorrect and the true price is lower than that quoted we will charge you the lower price. If the true cost is higher than the quoted price we will either inform you of the true cost and await your confirmation of your order at the higher price or inform you that we cannot accept your order and let you know the reasons for such cancellation.
All weights of the goods given on the site are approximate, but we individually weigh each item before putting it on the site to provide a fair information.
We have made every effort to reproduce pictures of our products as accurately as possible on the site, but please be aware that the actual product packages may differ. If this is in any way a disappointment when you receive your items, please notify us as soon as possible and we will do all we can to remedy the situation.
Ensuring the security of your personal data is our highest priority. All payments are processed through Maksekeskus secure server which utilises a 128-bit SSL security system. This system encrypts your credit card and personal details to ensure that they should not be read by anyone else when transmitted over the Internet. The padlock icon at the bottom of your browser window indicates that this area of the site is secure.
If you wish to cancel an order before the goods have been dispatched please email us at email@example.com as swiftly as possible quoting your order reference number. If the goods have already been dispatched you will need to follow the instructions in our returns policy.
The WildJerkyShop.com wants you to be completely satisfied with your purchase. If for any reason you are unhappy with your order please email firstname.lastname@example.org
Under the Distance Selling Regulations, if you buy online, your consumer rights entitle you to a full refund if you request one in writing within 14 working days of receiving your items. This includes any delivery charges but does not include the cost of returning the items.
Returning unwanted items:
We will issue a refund or replacement at your request within seven days of receipt of the returned goods but it may take a further seven days for the transaction to be processed and appear in your account. This does not affect your statutory rights.
Send the goods along with a copy of the original receipt to:
Linnamäe Lihatööstus AS
Unfortunately we cannot offer a refund on the following items unless they are faulty:
Food, for health and safety reasons.
Items that have been opened or unwrapped.
All products that are made to order or have to be ordered specially, for example customer specific packaging.
Faulty or damaged goods:
If an item or product arrives faulty, please contact the WildJerkyShop.com immediately and we will help you to resolve any problems.
Limitation of liability
The WildJerkyShop.com will be responsible for any losses suffered by you if the losses suffered were reasonably foreseeable by either party when the contract for sale was formed. We will not be liable for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable by either party when the contract for sale is formed.
Nothing in this agreement shall limit the WildJerkyShop.com liability for death or personal injury caused by our negligence or breach of duty.
These terms and conditions are governed by EU law, you agree to submit to the non-exclusive jurisdiction of the Estonian courts in relation to any disputes arising under or in connection with these terms and conditions or the contract between us.
The WildJerkyShop.com respects the privacy of users who visit the WildJerkyShop.com website. The WildJerkyShop.com is committed to safeguarding the privacy of their users while providing a personalised and valuable service. If you have any requests concerning your personal information or any queries with regard to these practices please email email@example.com
The WildJerkyShop.com collects personal information from users when any goods are purchased via this web site. Users have the option of withholding any information not necessary for the completion of any purchase of goods from the online shop.
Our Data Controller for Data Protection purposes is the Company Secretary, who can be contacted by emailing firstname.lastname@example.org or at the Linnamäe meat factory, Uugla village, Lääne-Nigula parish, Läänemaa, Estonia.
Use of personal information
We process personal information for the following purposes:
Providing a personalised service.
Conducting market research surveys.
Providing you with information about WildJerkyShop.com activities.
To build up marketing profiles.
If you wish to receive information about WildJerkyShop.com activities or about those products or services offered jointly with or on behalf of other organisations please indicate this where appropriate during the purchasing process.
The WildJerkyShop.com will not disclose any information about you to any third parties unless it is requested by the police or any regulatory or government authority, it is required to do so by law or it is requested to do so by a third party during the course of an action for the infringement of their rights which the WildJerkyShop.com reasonably believes to arise from your use of this site.
Responsibility with user
Internet users should be aware that when they disclose personal information on any public bulletin board or chat areas of any web site used as a result of use of this web site that information can be collected and used by anyone who views the web site or sites and may result in unsolicited messages from other participants or other parties. The WildJerkyShop.com is not responsible for any such messages.
Information held by the WildJerkyShop.com
If at any stage you would like to check or amend the information held by the WildJerkyShop.com about you please email email@example.com